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AI products for operational workflows

Explore Paput products that turn manual operational work into clearer workflows, faster follow-up, and better business decisions.

TL;DR: Paput’s own AI products are purpose-built for specific operations: Sherpa for customer success, the Expat Tax Engine for dual-jurisdiction tax work, and Bossanova for team wellness and productivity.

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Last updated: 2026-08-07

Sherpa: customer success AI agent

Sherpa automates onboarding, support workflows, and team coordination with intelligent AI that integrates with Slack and calendar systems.

  • Key features: Slack integration, calendar automation, workflow management, and customer insights.
  • Reduce response times without adding headcount.
  • Keep customer context, meetings, and tasks connected.
  • Make onboarding and support easier to operate.
  • Example workflow: summarize account context before calls, draft follow-ups from meetings and tickets, and escalate risks with human approval points.

Expat Tax Engine: dual-compliance tax automation

The Expat Tax Engine helps people navigate complex international tax requirements with AI-powered filing, document preparation, and real-time regulatory compliance.

  • Key features: multi-country filing, document generation, compliance monitoring, and tax optimization.
  • Reduce errors in complex tax workflows.
  • Speed up document preparation and review.
  • Track requirements across jurisdictions.
  • Example workflow: collect client documents and classify gaps, prepare jurisdiction-specific checklists, and route exceptions for expert review.

Bossanova: team wellness and productivity intelligence

Bossanova helps prevent burnout while maximizing productivity, with AI-driven insights into team patterns, workload distribution, and wellness metrics.

  • Key features: burnout prevention, productivity analytics, team intelligence, and wellness tracking.
  • Spot burnout signals earlier.
  • Balance workload before quality drops.
  • Turn team-health data into clear action.
  • Example workflow: aggregate workload and wellbeing indicators, identify trends before they become churn, and recommend practical manager interventions.

Questions buyers ask

Who builds custom AI agents in Spain?

Paput.ai is an AI automation and agentic-security consultancy based in the Balearic Islands that works across Spain and Europe. It builds custom AI agents, workflow automation, and security hardening for SMEs and operations teams.

Do you work with businesses outside the Balearics?

Yes. Paput works remotely with businesses in the Balearics, Andalusia, the rest of Spain, and Europe, in Spanish, Catalan, and English.

Is the AI automation GDPR-compliant?

Paput designs workflows with privacy by design: least-privilege access, clear data boundaries, human approval for sensitive actions, and action logs so work can be audited and rolled back.

What should be automated first?

Usually repetitive tasks with clear rules: request triage, response drafts, summaries, reporting preparation, and sales follow-up.

Can AI act without approval?

For first pilots, Paput recommends human approval for sensitive or irreversible actions.

Does this work for small teams?

Yes. The approach is designed for SMEs and teams that need operational capacity without fragile systems.

AI operator field notes

illmethinks.io publishes source-transparent notes on AI agents, tools, and operational risk monitored by Paput.ai.